Global BPO Index logoGlobal BPO Index

Appointment Setting Cost & Pricing

What appointment setting outsourcing actually costs: pricing models, indicative hourly rates by delivery country, and the factors that move your quote up or down.

Appointment Setting providers to get quotes from

24 providers
1Source BPO logo
1Source BPO
United States·Retainer

AI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.

View profile →
24/7 Answering Service That Books More Jobs - Perceptionist logo
24/7 Answering Service That Books More Jobs - Perceptionist
United States

Perceptionist provides 24/7 live answering and appointment booking for home service contractors and franchise networks across North America.

View profile →
24/7 Answering Service | 100% US-Based Virtual Receptionists logo
24/7 Answering Service | 100% US-Based Virtual Receptionists
United States·Retainer

Americall provides 100% US-based live answering and virtual receptionist services for small and mid-sized businesses needing domestic call coverage.

View profile →
24/7 Call Answering Service & Live Receptionists | AnswerForce logo
24/7 Call Answering Service & Live Receptionists | AnswerForce
United States·Per seat

AnswerForce provides 24/7 live answering, virtual receptionists, and appointment scheduling for home and field service businesses.

View profile →
24/7 Call Answering That Fits Your Needs | Anserve logo
24/7 Call Answering That Fits Your Needs | Anserve
United States·Retainer

Anserve provides 24/7 live call answering, appointment scheduling, and emergency dispatch for small businesses across medical, contractor, and property management verticals.

HIPAA
View profile →
2H
24/7 Healthcare Call Center for Medical Practices
United States

HIPAA-compliant medical answering service handling after-hours patient calls, appointment scheduling, and call routing for specialty practices across the U.S.

HIPAA
View profile →
24/7 Lead qualification & capture service | HelloSells logo
24/7 Lead qualification & capture service | HelloSells
Retainer

HelloSells provides 24/7 inbound lead capture, qualification, and appointment scheduling via live agents for small and mid-sized businesses.

View profile →
24/7 Live Call Answering Service | AnswerConnect logo
24/7 Live Call Answering Service | AnswerConnect
United States·Per seat

AnswerConnect provides 24/7 live call answering, virtual receptionist, chat support, and appointment scheduling services for US businesses across legal, healthcare, real estate, and e-commerce.

View profile →
24/7 Live Receptionists, Live Chat, and Legal Intake | Go Answer logo
24/7 Live Receptionists, Live Chat, and Legal Intake | Go Answer
United States·Per seat

Go Answer provides 24/7 virtual receptionist, live chat, and legal intake services for small businesses, law firms, and professional service providers.

View profile →
A Relationship Development Enterprise - Skybridge Americas logo
A Relationship Development Enterprise - Skybridge Americas
Miami, United States·Per seat

Skybridge Americas provides North American relationship-focused call center and inside sales outsourcing, with all agents based in the US and Canada.

View profile →
AU
ABOUT US
Australia

Australian lead generation services provider; operational details, team size, and delivery model are unverified from public sources.

View profile →
Abacus Business Process Outsourcing Company - BPO Services logo
Abacus Business Process Outsourcing Company - BPO Services

Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.

HIPAA
View profile →
About AnswerOne | 24/7 Live Answering Service Since 1967 logo
About AnswerOne | 24/7 Live Answering Service Since 1967
United States·Per transaction

AnswerOne is a US-based 24/7 live answering service founded in 1967, serving small and mid-sized businesses needing inbound call coverage.

View profile →
Access Elite Reps in Hour BY Remotereps logo
Access Elite Reps in Hour BY Remotereps

RemoteReps provides outsourced SDRs, cold calling, appointment setting, and customer support for B2B startups and mid-sized companies.

View profile →
Accredited Call Center Services Provider in the Philippines logo
Accredited Call Center Services Provider in the Philippines
Manila, Philippines·Per seat

Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.

View profile →
Affordable Call Center & Virtual Assistant Services | IdeasUnlimited logo
Affordable Call Center & Virtual Assistant Services | IdeasUnlimited
Houston, United States·Hourly

IdeasUnlimited provides call center, virtual assistant, lead generation, and medical billing services for small to mid-sized US businesses across multiple verticals.

View profile →
Affordable Telemarketing Services LLC logo
Affordable Telemarketing Services LLC
Cleveland, United States·Project-based

Cleveland-based telemarketing firm founded in 2009 offering outbound lead generation and appointment setting campaigns for U.S. small and mid-sized businesses from $650.

View profile →
Aidey — The Human Layer of AI logo
Aidey — The Human Layer of AI

Aidey is an AI-first BPO offering customer support, technical success, back-office ops, and sales staffing primarily for SaaS and AI-native companies.

View profile →
AltiSales logo
AltiSales
San Francisco, United States·Retainer

AltiSales is a B2B SDR outsourcing and GTM acceleration firm helping SaaS companies build scalable, predictable outbound revenue machines.

View profile →
AnSer: 24/7 Call Center & Telephone Answering Service logo
AnSer: 24/7 Call Center & Telephone Answering Service
United States·Project-based

AnSer provides 24/7 U.S.-based live answering, healthcare call handling, and custom call center services for businesses needing reliable inbound coverage.

HIPAA
View profile →
Answer Pro - Built For Real‑World Healthcare logo
Answer Pro - Built For Real‑World Healthcare
United States

AnswerPro is a U.S.-based medical answering service offering HIPAA-compliant call handling, nurse triage, and appointment scheduling for healthcare practices.

HIPAA
View profile →
Answering Legal logo
Answering Legal
United States

24/7 U.S.-based legal answering service providing virtual receptionists, AI intake, and live translation exclusively for law firms.

View profile →
Answering Service And Call Center Solutions logo
Answering Service And Call Center Solutions
United States

Signius Communications is a 100% US-based answering service and call center provider offering 24/7 live agent support, HIPAA-compliant medical answering, and bilingual services.

HIPAA
View profile →
Answering Service Company | 24/7 Live Phone Answering | Answering365 logo
Answering Service Company | 24/7 Live Phone Answering | Answering365
United States·Per transaction

Answering365 is a US-based, bilingual, HIPAA-compliant live answering service serving medical, legal, trades, and small business clients since 1989.

HIPAA
View profile →

Showing top 24 of 222 providers. Use the filters above to narrow results.

Common pricing models

  • Monthly retainer (most common): B2B campaigns typically run $2,000 to $10,000 per month in 2026, with full-service or high-volume contracts reaching $5,000 to $15,000 per month; B2C campaigns start closer to $500 to $2,000 per month for comparable volume; retainers cover dedicated capacity, management, and reporting but not a guaranteed meeting count unless specified, clarify this before signing (indicative 2026 ranges, not quotes)
  • Per-appointment or pay-for-performance: standard B2B appointments commonly run $30 to $150 per meeting depending on target seniority and deal complexity; SMB targets run $50 to $300, enterprise $300 to $600, and C-suite $600 to $1,500 or more; BANT-verified, no-show-protected models typically fall in the $7,500 to $16,000 per month range covering a dedicated team and guaranteed minimum volume; watch the definition of what counts as a billable meeting before agreeing to this model (indicative 2026 ranges, not quotes)
  • Hybrid model: a lower monthly base of $2,000 to $4,000 per month plus $150 to $400 per booked meeting; increasingly common in mid-market B2B because both sides share accountability for results; this is often the most sensible structure when buyer and vendor are still calibrating qualification criteria (indicative 2026 ranges, not quotes)
  • Hourly: nearshore Latin America and Caribbean runs $12 to $18 per agent hour; onshore US runs $25 to $50; offshore Philippines and South Asia runs $6 to $14; freelance marketplace rates for appointment setting specialists commonly run $45 to $95 per hour; hourly is fine for pilots and variable-volume campaigns but rewards time spent, not meetings booked, pair it with clear output expectations (indicative 2026 ranges, not quotes)

What drives the cost

  • Delivery geography (offshore vs nearshore vs onshore) — the single biggest driver.
  • Seniority and specialisation of the team (agents vs analysts vs licensed professionals).
  • Engagement model — per-hour, per-seat (dedicated FTE), per-transaction, or outcome-based.
  • Volume and contract length — larger, longer commitments earn better rates.
  • Compliance and security requirements (HIPAA, PCI DSS, SOC 2) add overhead.
  • Language coverage and hours (24/7 or multilingual support costs more).

Indicative hourly rates by country

Blended ranges in USD — indicative only; actual quotes depend on scope, seniority, volume, and compliance needs.

  • India: $8–18/hr — Largest talent pool; lowest cost tier.
  • Philippines: $8–16/hr — Strong voice/CX; neutral English accent.
  • Egypt: $10–20/hr — Multilingual (Arabic/EN/FR); EMEA hours.
  • South Africa: $12–22/hr — Native English; UK/EU timezone overlap.
  • Colombia: $12–25/hr — Nearshore to US; Spanish + English.
  • Mexico: $15–28/hr — US nearshore; strong timezone overlap.
  • Poland: $20–40/hr — Eastern Europe; strong IT/KPO talent.
  • United Kingdom: $35–70/hr — Onshore; premium/specialist work.
  • Canada: $30–55/hr — Onshore North America.
  • United States: $40–80/hr — Onshore; highest cost tier.

Frequently asked questions

How much does appointment setting outsourcing cost?
Indicative blended rates run from roughly $8 to $18 an hour offshore (for example India) up to $40 to $80 an hour onshore (United States). Where the work is delivered is the single biggest cost driver, followed by team seniority and volume.
What pricing models are used for appointment setting outsourcing?
The common models are per hour, per dedicated seat (a full-time agent or analyst), per transaction or item processed, and outcome-based pricing. Vendors usually quote one or two of these depending on how predictable your volume is.
Which countries are cheapest for appointment setting outsourcing?
India and Philippines sit in the lowest tier at roughly $8 to $16 an hour. Nearshore options such as Colombia and Mexico cost more but add US timezone overlap; onshore United States is the top of the range.
What makes appointment setting outsourcing more or less expensive?
Delivery geography (offshore vs nearshore vs onshore) — the single biggest driver. Seniority and specialisation of the team (agents vs analysts vs licensed professionals). Engagement model — per-hour, per-seat (dedicated FTE), per-transaction, or outcome-based.

Related