Call2Customers

About Call2Customers

Call2Customers is an India-headquartered outsourcing company established in 2011, delivering comprehensive BPO solutions to clients across the USA, UK, Canada, Australia, Europe, GCC countries, and beyond. Operating delivery centers in both India and the Philippines, the company supports a workforce of over 200 personnel with infrastructure scalable to 500+. Its core offerings span inbound and outbound call center services—including customer care, phone answering, order taking, technical support, and telephone interpretation—alongside outbound functions such as lead generation, telemarketing, appointment setting, and customer surveys. Call2Customers also provides offshore staffing and staff augmentation, enabling businesses to extend their teams cost-effectively. Its KPO division covers accounting, payroll, HR, inventory management, web research, data analysis, and back-office support. The company has served notable clients including TATA Consumer, Times Group, NIXI, and international organizations across healthcare, travel, telecom, and financial services. Call2Customers holds ISO 27001:2018 and ISO 9001:2015 certifications, reflecting its commitment to quality and information security.