ClearSource BPO

About ClearSource BPO

Founded in 2007 by Rob Goeller and Nate Spears, ClearSource BPO has spent nearly two decades redefining outsourced customer service by placing quality over cost-cutting. With delivery sites in the USA, India, Costa Rica, South Africa, and the Philippines, ClearSource serves a diverse range of industries including healthcare, renewable energy, home warranty, gaming and streaming, lifestyle, consumer services, and multi-level marketing. The company integrates cutting-edge technology—including artificial intelligence, speech analytics, generative AI, workforce management, agent assist tools, and automation—to deliver exceptional customer experiences. Core service lines include customer care, technical support, revenue generation, consulting, and analytics. ClearSource emphasizes first-contact resolution, positive emotional connections, and empowered agents as the foundation of its quality-first model. Its leadership philosophy connects individual team member goals with the company's collective mission, resulting in higher agent satisfaction and stronger client outcomes. ClearSource supports small teams and enterprise clients alike, offering tailored solutions designed to drive customer loyalty, reduce costs, and strengthen brand reputation.