EverHelp

About EverHelp

EverHelp is a rapidly growing customer support outsourcing provider founded in 2021, now operating with 1,000+ agents across five global locations. The company delivers a full spectrum of customer service solutions—including contact center outsourcing, live chat, email support, phone answering, help desk (Tier 0–Tier 2), back-office support, and technical support—all underpinned by a proprietary AI assistant called Evly. EverHelp blends human expertise with AI automation to resolve up to 85% of routine requests autonomously, maintaining a 96% internal quality score and 83% average CSAT. Teams can be deployed in under 28 days and provide multilingual coverage in 30+ languages across all major time zones. The provider serves a diverse range of verticals including eCommerce, SaaS, fintech, travel, hospitality, logistics, and gaming. With a 90% employee retention rate and an 86% internal promotion rate, EverHelp emphasizes operational stability and consistent service quality, making it a dependable long-term partner for businesses seeking to scale customer support without compromising on experience or brand voice.