TDS Global Solutions

About TDS Global Solutions

TDS Global Solutions, founded in 1991, is a management consulting and outsourcing advisory firm specializing in the contact center and BPO industry. The company helps organizations scale through executive recruitment, outsource vendor selection and management, call center outsourcing, and mergers and acquisitions advisory. With over 30 years of industry experience, TDS Global Solutions has served more than 750 companies, facilitated over 1,000 executive placements, and tested more than 15 million contact center agents through language skills assessments powered by Versant. The firm supports a wide range of BPO service categories including inbound and outbound call centers, customer care, back-office outsourcing, HR BPO, mortgage processing, debt collections, lead generation, telemarketing, IT support, and outsourced accounting. TDS Global Solutions operates across a global network spanning Latin America, the United States, Africa, Asia Pacific, and Europe, serving clients in healthcare, finance, insurance, technology, hospitality, e-commerce, and other verticals. Their vendor management solutions provide on-the-ground support to help companies manage remote outsourcing operations effectively.