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About Teleperformance

Teleperformance (TP) is a world-leading provider of digital business services, combining end-to-end customer experience (CX) management with advanced AI capabilities through its TP.ai platform. Operating across more than 80 countries and serving clients in industries ranging from banking and financial services to healthcare, retail, gaming, and travel, Teleperformance delivers a comprehensive suite of services including customer service, revenue generation, trust and safety, collections, back-office support, and recruitment process outsourcing. The company's multilingual hubs and smartshoring delivery models enable flexible, scalable support across virtually every global timezone and language. TP's AI solutions—spanning FAB Connect, FAB Assist, FAB Growth, and FAB Collect—augment human agents with intelligent automation to drive measurable business outcomes. Beyond core CX services, Teleperformance offers specialized capabilities such as healthcare support, interpretation services, visa and consular processing, and business transformation consulting. With a strong commitment to sustainability, security, and process excellence, TP partners with global enterprises seeking a trusted, technology-forward outsourcing partner.

Languages

English, Spanish, French, German, Portuguese, Italian, Dutch, Polish, Korean, Japanese, Arabic, Swedish, Norwegian, Danish, Finnish, Romanian, Croatian, Czech, Turkish, Georgian, Vietnamese, Thai, Indonesian, Malay, Chinese

Timezone coverage

24/7Global coverage across all timezones

Website:teleperformance.com ↗

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Frequently asked questions

What does Teleperformance do?
Global leader in digital business services and AI-powered customer experience solutions, serving major industries across 80+ countries.
Where is Teleperformance based?
Teleperformance is headquartered in Paris, France.
Which industries does Teleperformance serve?
Teleperformance works with Healthcare, Insurance, Fintech & Financial Services, E-commerce & Retail, Travel & Hospitality clients.
What languages does Teleperformance support?
Teleperformance delivers services in English, Spanish, French, German, Portuguese, Italian, Dutch, Polish, Korean, Japanese, Arabic, Swedish, Norwegian, Danish, Finnish, Romanian, Croatian, Czech, Turkish, Georgian, Vietnamese, Thai, Indonesian, Malay, Chinese.
How do I get a quote from Teleperformance?
Use the quote form on this page — describe what you need to outsource and Global BPO Index connects you with Teleperformance. It's free.

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Last updated July 6, 2026