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About TTEC

TTEC is a worldwide leader in customer experience (CX) transformation, combining over 40 years of expertise with cutting-edge AI and managed services. The company operates across six continents, serving more than 1,000 clients with a workforce of 50,000+ employees fluent in 50+ languages. TTEC's service portfolio spans AI-enhanced contact center operations, back-office support, revenue generation, trust and safety, remote CX, and technology support, alongside deep CX consulting and digital engineering capabilities. The company partners with leading technology platforms to design, build, and operate next-generation customer experiences that balance human empathy with AI-driven efficiency. TTEC serves a broad range of industries including healthcare, financial services, retail, travel and hospitality, media, automotive, and public sector. Its outcomes-obsessed approach has delivered measurable client results such as $12M in annual savings and 349% project ROI. With 100+ patents, 25+ technology partnerships, and multiple Partner of the Year awards, TTEC is recognized as a trusted, innovative CX partner for enterprises seeking scalable, data-driven customer engagement solutions.

Timezone coverage

24/7Global coverage across 6 continents

Website:ttec.com ↗

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Frequently asked questions

What does TTEC do?
TTEC is a global CX transformation partner delivering BPO, AI-enhanced contact center, consulting, and analytics services across 6 continents.
Where is TTEC based?
TTEC is headquartered in United States.
Which industries does TTEC serve?
TTEC works with Healthcare, Insurance, Fintech & Financial Services, E-commerce & Retail, Travel & Hospitality clients.
How do I get a quote from TTEC?
Use the quote form on this page — describe what you need to outsource and Global BPO Index connects you with TTEC. It's free.

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Last updated July 9, 2026