24/7 Medical Billing Services

## 24/7 Medical Billing Services: A Healthcare Revenue Cycle Specialist

24/7 Medical Billing Services is an US-based medical billing and revenue cycle management (RCM) company headquartered in Marietta, Georgia. The firm focuses exclusively on healthcare billing, and that narrow focus is worth noting upfront: this is not a generalist BPO dabbling in medical billing on the side. Every service line they offer is built around getting healthcare providers paid, faster and more accurately.

### What They Actually Do

The service portfolio covers the full revenue cycle, not just claim submission. That distinction matters. A lot of billing companies stop at sending claims; 24/7 Medical Billing Services explicitly handles the downstream work that determines whether money actually comes in.

**Core services include:**

- **Medical Billing Services** -- end-to-end claim preparation, submission, and follow-up across multiple specialties - **Medical Coding Services** -- certified coders handling documentation and claims accuracy - **Denial Management** -- reviewing partial payments and denials, correcting errors, and resubmitting claims - **A/R Follow-Up** -- dedicated team working aged receivables and payer disputes - **Credentialing Services** -- provider enrollment and payer credentialing, with a free credentialing offer promoted on their site - **Eligibility Verification** -- pre-visit insurance checks to reduce downstream denials - **Revenue Cycle Management** -- broader practice finance oversight tying the above together

Beyond the core, they cover a set of specialty billing areas that most general billers do not touch well: Durable Medical Equipment (DME), pharmacy billing, mental health and substance use disorder billing, emergency room billing, ambulatory surgical center (ASC) billing, radiology billing, and skilled nursing facility billing. They also list international billing services, specifically US medical billing support for practices in Mexico and South America. That last point is niche and worth confirming scope directly if relevant to you.

Geographic coverage within the US spans California, Delaware, Florida, Georgia, Michigan, New York, Ohio, Texas, and additional states (listed as "view all states" on their site).

### Experience and Track Record

The company claims over 20 years of experience in multi-specialty medical billing. That lines up with a firm presenting itself as established rather than early-stage. Client testimonials on the site reference consistent themes: professional support, timely billing, accessible account management (one testimonial names a specific contact, Hari, by name, which is the kind of detail that shows up in real client feedback), and below-market pricing. Several testimonials come from small and part-time private practices, which tells you something about the client mix they serve well.

They also claim the ability to reduce operations costs by up to 50% and increase practice revenue by 20 to 30%. I would treat those as directional marketing claims, not guarantees. What I would do is ask them for specific examples from practices similar to yours, in the same specialty and payer mix, before putting weight on those numbers.

### Who This Fits Best

Based on what the research supports, 24/7 Medical Billing Services appears to be a strong fit for:

- Small to mid-sized private practices that want a dedicated billing partner rather than an enterprise platform - Specialty practices with complex billing needs (mental health, DME, ASC, radiology) where generalist billers often underperform - Practices dissatisfied with in-house billing staff cost or turnover, and looking for a lower-overhead external team - Providers new to outsourced billing who want credentialing handled alongside billing as a bundled service

Larger health systems or hospital groups evaluating enterprise RCM platforms are probably not the target here. The client testimonials skew toward independent and smaller group practices.

### Practical Delivery Details

Headquartered in Marietta, Georgia, the company operates under an US presence, which is relevant for HIPAA compliance and client communication. They advertise 24/7 support in their name and positioning, which for a billing firm typically means claim submission and follow-up runs across time zones rather than purely dayside US hours. Confirm exactly what "round the clock support" means in practice during your onboarding conversation.

Pricing is described by clients as "below market rates," and they offer a percentage-based or flat-fee model common in medical billing. The research does not specify exact rates, so I would not guess. What I would expect for an US-focused medical billing firm is a percentage-of-collections model (typically 4% to 9% depending on specialty and volume) or a flat per-claim fee. Get the all-in pricing structure in writing before signing, including what happens with claim corrections and resubmissions.

### Compliance Posture

For any healthcare billing vendor, HIPAA compliance is non-negotiable. The company operates in a regulated, sensitive domain -- patient data moves through their systems daily. The research does not explicitly confirm named certifications like SOC 2 or HIPAA attestation documentation, so that is a direct question for your due diligence call. Ask for their Business Associate Agreement (BAA), ask how patient data is stored and transmitted, and ask what their breach notification protocol looks like. Any credible medical billing firm should answer those questions without hesitation.

### Editor's Take

The specialty breadth here is genuinely useful. Mental health billing, DME billing, and ASC billing all have specific coding and payer quirks that generalist billers handle poorly. If your practice falls into one of those categories, a vendor with explicit specialty experience is worth more than a larger firm that bills everything generically.

The main things I would verify before committing: First, what is the actual denial rate and first-pass resolution rate for practices in your specific specialty? Ask for benchmarks, not just the headline revenue-increase claim. Second, who is your day-to-day account manager and what is their caseload? The testimonials suggest direct, personal service, but confirm that holds at your volume. Third, get the credentialing timeline expectations in writing -- credentialing delays cost real money and they advertise this as a differentiator.

For a small or mid-sized practice looking to hand off the full billing cycle to a focused, experienced team, 24/7 Medical Billing Services is a credible shortlist candidate. The narrow healthcare focus, specialty coverage, and client feedback pointing to personal service quality all work in their favor. The questions above are not red flags -- they are just what any disciplined buyer should ask any billing vendor before signing.