Telemarketing Cost & Pricing
What telemarketing outsourcing actually costs: pricing models, indicative hourly rates by delivery country, and the factors that move your quote up or down.
Telemarketing providers to get quotes from
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →Skybridge Americas provides North American relationship-focused call center and inside sales outsourcing, with all agents based in the US and Canada.
View profile →Australian lead generation services provider; operational details, team size, and delivery model are unverified from public sources.
View profile →ACS Contact is a Troy, MI call center and marketing services company offering inbound/outbound calls, lead generation, fulfillment, and extended service plan programs.
View profile →Radical Minds Technologies is an India-based BPO with 15+ years offering CX, healthcare RCM, finance, collections, RPO, and AI chatbot services.
View profile →Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.
View profile →Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.
View profile →Cleveland-based telemarketing firm founded in 2009 offering outbound lead generation and appointment setting campaigns for U.S. small and mid-sized businesses from $650.
View profile →Japanese-owned BPO provider based in Cebu, Philippines, delivering call center, back office, IT, and sales outsourcing services to mid-sized and large enterprises globally since 2009.
View profile →Arema Connect is a Cork, Ireland contact centre providing 24/7 voice, email, live chat, and market research services to 200+ clients since 2001.
View profile →Ataraxis is an offshore staffing agency placing vetted, dedicated staff for U.S. small businesses, healthcare practices, and finance and operations teams.
View profile →OutboundView provides phone-focused B2B appointment setting and lead generation, booking qualified meetings for sales teams across multiple industries.
View profile →Specialized B2B appointment setting, lead generation, and telemarketing services helping companies book high-quality sales meetings with decision-makers.
View profile →Specialist B2B demand generation agency helping technology companies drive qualified leads, pipeline, and sales through multi-channel digital marketing campaigns.
View profile →LeadGen Compass, part of GoLeads, offers B2B lead generation and digital marketing services, SEO, email, paid search, and database marketing, for small and mid-size businesses.
View profile →Leadium is a B2B lead generation and appointment-setting firm serving SaaS, cybersecurity, and tech companies via outbound email, cold calling, and LinkedIn.
View profile →Beyond Codes Inc. is a B2B lead generation and outsourced sales firm serving IT services, SaaS, and software companies across global markets.
View profile →MarketJoy is a US-based B2B lead generation company delivering sales qualified leads and outbound SDR services across manufacturing, fintech, healthcare, and SaaS verticals.
View profile →Superhuman Prospecting is a US-based B2B sales agency offering cold calling, appointment setting, lead generation, and list building services for outbound sales campaigns.
View profile →Sales Focus Inc. builds and manages dedicated B2B outsourced sales teams for companies across energy, healthcare, IT, manufacturing, and other sectors.
View profile →KLA Group is a US-based B2B sales training and digital marketing consultancy serving IT providers and small-to-mid-size B2B companies with integrated lead generation programs.
View profile →BPO American is a U.S.-based call center and BPO provider offering inbound and outbound support, multichannel coverage, and HIPAA-ready operations for regulated industries.
BPO Centers is a Mexico City-based nearshore BPO offering bilingual English/Spanish customer support, back-office services, and specialty operations for U.S. businesses.
View profile →Showing top 24 of 159 providers. Use the filters above to narrow results.
Common pricing models
- Hourly rate model: you pay per agent hour worked; offshore agents (India, Philippines) run $12 to $20 per hour; US-based agents run $20 to $75 per hour; B2B-specialized agents with industry knowledge command $40 to $90 per hour (indicative 2025 to 2026 ranges). Transparent and easy to audit but rewards activity not outcomes, pair with strict output reporting or you are paying for dials not results
- Dedicated agent monthly retainer: a full-time outsourced caller costs $3,000 to $7,000 per month in a dedicated model, or $1,500 to $3,500 in a shared-agent arrangement; these rates typically include dialer technology, call recording, QA, and compliance infrastructure (indicative 2025 to 2026 ranges). Best for stable, ongoing programs where process continuity and product knowledge depth matter
- Per-lead or per-appointment model: per-lead pricing averages $35 to $60 per lead; qualified B2B appointments range from $75 to $300 per appointment depending on seniority of target and complexity of qualification criteria (indicative 2025 to 2026 ranges). Attractive because you pay for outcomes, but watch how the vendor defines a qualified lead, loose definitions produce volume not pipeline
- Per-call pricing: averages roughly $2 to $10 per call with telemarketing programs averaging around $5 per call; AI-assisted calling is emerging at $0.40 to $0.65 per call versus $7 to $12 per call for human agents (indicative, Juniper Research 2024). Per-call models work for high-volume, simple outreach but are easy to game, a vendor can hit call targets while avoiding difficult conversations
What drives the cost
- Delivery geography (offshore vs nearshore vs onshore) — the single biggest driver.
- Seniority and specialisation of the team (agents vs analysts vs licensed professionals).
- Engagement model — per-hour, per-seat (dedicated FTE), per-transaction, or outcome-based.
- Volume and contract length — larger, longer commitments earn better rates.
- Compliance and security requirements (HIPAA, PCI DSS, SOC 2) add overhead.
- Language coverage and hours (24/7 or multilingual support costs more).
Indicative hourly rates by country
Blended ranges in USD — indicative only; actual quotes depend on scope, seniority, volume, and compliance needs.
- India: $8–18/hr — Largest talent pool; lowest cost tier.
- Philippines: $8–16/hr — Strong voice/CX; neutral English accent.
- Egypt: $10–20/hr — Multilingual (Arabic/EN/FR); EMEA hours.
- South Africa: $12–22/hr — Native English; UK/EU timezone overlap.
- Colombia: $12–25/hr — Nearshore to US; Spanish + English.
- Mexico: $15–28/hr — US nearshore; strong timezone overlap.
- Poland: $20–40/hr — Eastern Europe; strong IT/KPO talent.
- United Kingdom: $35–70/hr — Onshore; premium/specialist work.
- Canada: $30–55/hr — Onshore North America.
- United States: $40–80/hr — Onshore; highest cost tier.
Frequently asked questions
- How much does telemarketing outsourcing cost?
- Indicative blended rates run from roughly $8 to $18 an hour offshore (for example India) up to $40 to $80 an hour onshore (United States). Where the work is delivered is the single biggest cost driver, followed by team seniority and volume.
- What pricing models are used for telemarketing outsourcing?
- The common models are per hour, per dedicated seat (a full-time agent or analyst), per transaction or item processed, and outcome-based pricing. Vendors usually quote one or two of these depending on how predictable your volume is.
- Which countries are cheapest for telemarketing outsourcing?
- India and Philippines sit in the lowest tier at roughly $8 to $16 an hour. Nearshore options such as Colombia and Mexico cost more but add US timezone overlap; onshore United States is the top of the range.
- What makes telemarketing outsourcing more or less expensive?
- Delivery geography (offshore vs nearshore vs onshore) — the single biggest driver. Seniority and specialisation of the team (agents vs analysts vs licensed professionals). Engagement model — per-hour, per-seat (dedicated FTE), per-transaction, or outcome-based.