Call Center Outsourcing Cost Calculator
Estimate the typical monthly staffing cost of an outsourced call center team by delivery country, agent count, and weekly hours.
Estimate your monthly cost
Pick a delivery country and your team size — the estimate updates instantly. It's a staffing-cost range, not a quote; request quotes below for an exact number.
Typical monthly staffing cost
$6,928 – $13,856 / month
agents × hours/week × 4.33 weeks/month × blended hourly rate for the selected country.
Call center outsourcing providers to get quotes from
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →Perceptionist provides 24/7 live answering and appointment booking for home service contractors and franchise networks across North America.
View profile →Americall provides 100% US-based live answering and virtual receptionist services for small and mid-sized businesses needing domestic call coverage.
View profile →AnswerForce provides 24/7 live answering, virtual receptionists, and appointment scheduling for home and field service businesses.
View profile →Anserve provides 24/7 live call answering, appointment scheduling, and emergency dispatch for small businesses across medical, contractor, and property management verticals.
Global Response is a family-run customer experience and contact center outsourcing company with nearly 50 years of industry excellence, delivering omnichannel CX solutions across multiple global delivery locations.
24/7 customer support outsourcing partner combining human agents and AI across 30+ languages and multiple industries.
View profile →HIPAA-compliant medical answering service handling after-hours patient calls, appointment scheduling, and call routing for specialty practices across the U.S.
VoiceLink Communications is a Houston-based, 24/7 live answering service founded in 1990, serving trades, healthcare, and small businesses nationwide.
View profile →HelloSells provides 24/7 inbound lead capture, qualification, and appointment scheduling via live agents for small and mid-sized businesses.
View profile →AnswerConnect provides 24/7 live call answering, virtual receptionist, chat support, and appointment scheduling services for US businesses across legal, healthcare, real estate, and e-commerce.
View profile →Go Answer provides 24/7 virtual receptionist, live chat, and legal intake services for small businesses, law firms, and professional service providers.
View profile →Nutun is a BPO provider offering omnichannel customer engagement and back-office services to international clients.
View profile →Skybridge Americas provides North American relationship-focused call center and inside sales outsourcing, with all agents based in the US and Canada.
View profile →SixEleven is a Philippines-based BPO with 15+ years of experience offering customer support, data processing, lead generation, telemarketing, and content moderation services.
View profile →ACS Contact is a Troy, MI call center and marketing services company offering inbound/outbound calls, lead generation, fulfillment, and extended service plan programs.
View profile →Radical Minds Technologies is an India-based BPO with 15+ years offering CX, healthcare RCM, finance, collections, RPO, and AI chatbot services.
View profile →Absolute Intelligence UK provides AI-blended and human-led customer experience outsourcing from London, Manchester, and a delivery hub in Durban.
View profile →Collar Search is an India-based RPO and offshore IT staffing firm using AI-assisted sourcing across IT, healthcare, engineering, and manufacturing hiring.
View profile →AI-driven business transformation company delivering measurable outcomes through end-to-end digital engineering and intelligent operations.
View profile →Movate is a global IT services and AI-driven CX company serving enterprise clients in telecom, retail, healthcare, and technology through its Mova iO platform.
View profile →Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.
View profile →HRH Next is an India-based AI-enabled BPM and contact center company offering multilingual voice, chat, and back-office services across 11 regional languages.
View profile →iQor is a global CX and BPO provider with 45,000+ employees across 10 countries, delivering AI-augmented customer service, sales, and retention programs.
View profile →Showing top 24 of 521 providers. Use the filters above to narrow results.
How this estimate is calculated
This calculator uses one formula: agent count × hours per agent per week × 4.33 (the average number of weeks in a month) × a blended hourly rate for the delivery country you pick. The hourly rate comes from our published call-center-outsourcing cost data for each country, shown as a low-high range rather than a single number, because real quotes vary with seniority, language coverage, and volume commitments even within one country.
We frame the result as a monthly figure on purpose. Of real published call-center-outsourcing companies in our directory with a recorded pricing model, 68% price by monthly retainer or dedicated seat rather than by the hour, and only 4% price by project — call center outsourcing is the cleanest, lowest-ambiguity service we track for this kind of estimate. Retainer and per-seat pricing aren't a different cost structure from hourly billing; they're the same agent-hours economics, invoiced as one flat monthly sum instead of itemized by the hour. So rather than show an hourly number that doesn't match how most providers actually quote, we do the multiplication for you and show the monthly total directly.
What this number deliberately leaves out: setup and onboarding fees, QA/team-lead overhead built into some providers' rates but not others, telephony or CRM software costs, and minimum-seat or minimum-term commitments. Those vary by provider and are exactly what a quote is for — use the estimate above to budget a realistic range, then request quotes for an all-in number.
Frequently asked questions
- Why does this show a monthly cost instead of an hourly rate?
- 68% of call center providers in our directory price by monthly retainer or dedicated seat rather than by the hour — this calculator estimates the equivalent monthly staffing cost either way. Retainer and per-seat pricing are the same underlying agent-hours economics as hourly billing, just invoiced as one flat monthly sum instead of a line-item rate.
- What do the low and high numbers represent?
- Each delivery country in our cost data has a blended hourly rate range (for example, the Philippines runs $8–16/hr). We multiply your agent count and weekly hours by 4.33 (the average weeks per month) and by both ends of that range, so the result is a realistic band rather than a single misleadingly precise figure.
- Does this account for setup fees, management overhead, or software costs?
- No — this is a staffing-cost estimate only, based on blended agent rates. Onboarding, QA/team-lead overhead, telephony/CRM software, and any minimum-seat commitments are typically quoted separately by the provider. Use this number as a starting point for budgeting, then request quotes for an all-in figure.