Call Center Outsourcing Cost Calculator
Estimate the typical monthly staffing cost of an outsourced call center team by delivery country, agent count, and weekly hours.
Estimate your monthly cost
Pick a delivery country and your team size — the estimate updates instantly. It's a staffing-cost range, not a quote; request quotes below for an exact number.
Typical monthly staffing cost
$6,928 – $13,856 / month
agents × hours/week × 4.33 weeks/month × blended hourly rate for the selected country.
Call center outsourcing providers to get quotes from
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →AnswerForce provides 24/7 live answering, virtual receptionists, and appointment scheduling for home and field service businesses.
View profile →Anserve provides 24/7 live call answering, appointment scheduling, and emergency dispatch for small businesses across medical, contractor, and property management verticals.
Global Response is a family-run customer experience and contact center outsourcing company with nearly 50 years of industry excellence, delivering omnichannel CX solutions across multiple global delivery locations.
24/7 customer support outsourcing partner combining human agents and AI across 30+ languages and multiple industries.
View profile →HIPAA-compliant medical answering service handling after-hours patient calls, appointment scheduling, and call routing for specialty practices across the U.S.
VoiceLink Communications is a Houston-based, 24/7 live answering service founded in 1990, serving trades, healthcare, and small businesses nationwide.
View profile →AnswerConnect provides 24/7 live call answering, virtual receptionist, chat support, and appointment scheduling services for US businesses across legal, healthcare, real estate, and e-commerce.
View profile →Go Answer provides 24/7 virtual receptionist, live chat, and legal intake services for small businesses, law firms, and professional service providers.
View profile →Nutun is a BPO provider offering omnichannel customer engagement and back-office services to international clients.
View profile →Skybridge Americas provides North American relationship-focused call center and inside sales outsourcing, with all agents based in the US and Canada.
View profile →ACS Contact is a Troy, MI call center and marketing services company offering inbound/outbound calls, lead generation, fulfillment, and extended service plan programs.
View profile →Radical Minds Technologies is an India-based BPO with 15+ years offering CX, healthcare RCM, finance, collections, RPO, and AI chatbot services.
View profile →AI-driven business transformation company delivering measurable outcomes through end-to-end digital engineering and intelligent operations.
View profile →Movate is a global IT services and AI-driven CX company serving enterprise clients in telecom, retail, healthcare, and technology through its Mova iO platform.
View profile →Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.
View profile →SupportYourApp is a Ukraine-based BPO offering 24/7 customer support, technical help desk, and AI-assisted service for SaaS, fintech, and ecommerce companies.
Bangladesh-based BPO provider offering back office support, customer care, data entry, IT services, and digital marketing solutions.
View profile →Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
H Connect International is an outsourcing provider offering business process support services for clients seeking international delivery capabilities.
View profile →Access Healthcare provides end-to-end revenue cycle management and healthcare BPO services, including RCM automation via its Echo platform, for US healthcare providers and payers.
Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.
View profile →Acquire Intelligence is a global BPO and AI solutions provider with 9,500+ team members across 15 locations, serving finance, healthcare, and e-commerce clients.
View profile →Cleveland-based telemarketing firm founded in 2009 offering outbound lead generation and appointment setting campaigns for U.S. small and mid-sized businesses from $650.
View profile →Showing top 24 of 317 providers. Use the filters above to narrow results.
How this estimate is calculated
This calculator uses one formula: agent count × hours per agent per week × 4.33 (the average number of weeks in a month) × a blended hourly rate for the delivery country you pick. The hourly rate comes from our published call-center-outsourcing cost data for each country, shown as a low-high range rather than a single number, because real quotes vary with seniority, language coverage, and volume commitments even within one country.
We frame the result as a monthly figure on purpose. Of real published call-center-outsourcing companies in our directory with a recorded pricing model, 68% price by monthly retainer or dedicated seat rather than by the hour, and only 4% price by project — call center outsourcing is the cleanest, lowest-ambiguity service we track for this kind of estimate. Retainer and per-seat pricing aren't a different cost structure from hourly billing; they're the same agent-hours economics, invoiced as one flat monthly sum instead of itemized by the hour. So rather than show an hourly number that doesn't match how most providers actually quote, we do the multiplication for you and show the monthly total directly.
What this number deliberately leaves out: setup and onboarding fees, QA/team-lead overhead built into some providers' rates but not others, telephony or CRM software costs, and minimum-seat or minimum-term commitments. Those vary by provider and are exactly what a quote is for — use the estimate above to budget a realistic range, then request quotes for an all-in number.
Frequently asked questions
- Why does this show a monthly cost instead of an hourly rate?
- 68% of call center providers in our directory price by monthly retainer or dedicated seat rather than by the hour — this calculator estimates the equivalent monthly staffing cost either way. Retainer and per-seat pricing are the same underlying agent-hours economics as hourly billing, just invoiced as one flat monthly sum instead of a line-item rate.
- What do the low and high numbers represent?
- Each delivery country in our cost data has a blended hourly rate range (for example, the Philippines runs $8–16/hr). We multiply your agent count and weekly hours by 4.33 (the average weeks per month) and by both ends of that range, so the result is a realistic band rather than a single misleadingly precise figure.
- Does this account for setup fees, management overhead, or software costs?
- No — this is a staffing-cost estimate only, based on blended agent rates. Onboarding, QA/team-lead overhead, telephony/CRM software, and any minimum-seat commitments are typically quoted separately by the provider. Use this number as a starting point for budgeting, then request quotes for an all-in figure.