Information Professionals, Inc

## Information Professionals, Inc. (IPI): IT Talent and Back Office Services from the Philippines

Information Professionals, Inc., commonly known as IPI, is a Philippines-based outsourcing and staffing firm headquartered in Quezon City. Founded in October 1986, IPI has been operating for nearly four decades, which makes it one of the longer-standing players in the Philippine IT services and back office outsourcing space. The company focuses on three core areas: IT talent services, back office services, and managed services.

That longevity is worth noting. A firm that has operated continuously since the mid-1980s in the Philippine market has survived multiple economic cycles, technology shifts, and industry consolidations. That does not automatically mean they are the right fit for every buyer, but it does suggest operational continuity and institutional knowledge that a newer shop cannot replicate.

### What IPI Actually Does

**IT Talent Services** is where IPI positions itself most prominently. This covers placement and staffing of specialized professionals across development, infrastructure, and support functions. If your need is filling technical roles with vetted Philippines-based professionals rather than building a fully managed offshore team, this is the core use case IPI addresses. The pitch is staffing-oriented rather than pure BPO delivery, so buyers should clarify upfront whether they are getting staff augmentation (IPI places the person, you manage them) or a managed headcount arrangement (IPI manages performance, not just placement).

**Back Office Services** handles administrative and operational support functions. The website describes "essential administrative functions with precision," which is broad. In practice, back office outsourcing from a Philippines-based provider like IPI typically covers data entry, document processing, records management, and similar repeatable process work. Buyers evaluating this service line should press for specific process examples and ask which back office functions IPI runs most frequently, not just which ones they can theoretically support.

**Managed Services** is the third pillar. IPI describes this as overseeing daily technology and business processes to minimize disruptions and allow clients to focus on strategy. This is a managed IT and operations support model, distinct from pure staffing. The critical distinction a buyer should clarify here: are you buying a defined service with SLAs and a management layer, or are you buying a group of people with a loose governance wrapper? Ask directly about the management structure, escalation paths, and how performance is measured.

### Who IPI Fits Best

IPI's positioning makes most sense for organizations that want Philippines-based IT talent or back office support and value a vendor with a long operating history in-country. The firm describes serving "various industries," which means it is not a vertical specialist. If you need deep domain knowledge in, say, healthcare billing or insurance claims, you would want to verify whether IPI has run those specific processes, not just adjacent ones.

The company appears to serve businesses operating in the Philippines or those looking to build or extend operations there. Its decades of presence in the local market suggest a mature network for talent sourcing, which is genuinely valuable when hiring for technical roles in a competitive labor market like Metro Manila.

Small to mid-size organizations that need a trusted local partner for IT staffing or back office work, without the overhead of working with a large multinational BPO, are likely IPI's sweet spot. The firm's stated ideals of "excellence, service, and professionalism" are standard vendor language, but the 1986 founding date and the Quezon City address suggest a mid-market, relationship-oriented shop rather than a high-volume, process-factory operation.

### Delivery Footprint and Operations

IPI's office is at 7th Floor, Arcadia Building, 860 Quezon Ave., Quezon City, Metro Manila. Quezon City is one of Metro Manila's major business districts, well-connected to talent pools across the National Capital Region. English proficiency in the Philippines is high, and Philippine professionals working in IT and back office functions are accustomed to supporting international clients across US, Australian, and European time zones.

Headcount and team size are not disclosed on the public website, so buyers should ask directly how many professionals IPI currently deploys across active engagements. For a firm founded in 1986, total headcount is one of the first things worth confirming on your first call, as it signals whether you are working with a boutique specialist or a scaled operation.

### Compliance and Standards

IPI references data privacy compliance and participation in the Philippines' IT and business process sector associations, but no specific certifications (ISO 27001, SOC 2, or similar) are stated on the website. For buyers in regulated industries or those handling sensitive data, this is the most important gap to close before shortlisting. Ask directly: what certifications does IPI hold, and can they provide evidence? If data privacy compliance is a contractual requirement on your side, do not assume it is covered because it is mentioned as a general principle.

### Editor's Take

IPI's strongest asset is its track record. Nearly 40 years in Philippine IT services is not common, and in a market where vendor turnover is real, that stability matters. I would put IPI on a shortlist for any buyer looking for Philippines-based IT staffing or operational back office support where a relationship-oriented, mid-market partner is a better fit than a large BPO machine.

The things I would verify before signing: first, the management layer behind any placed professionals (do you get a dedicated account manager or a recruiter who moves on after placement?); second, QA and error-rate visibility for back office work; third, certification status for data privacy and security, especially if you are in a regulated vertical; and fourth, current headcount across active client engagements to size whether they can absorb your volume without straining their talent pipeline.

Pricing for Philippines-based IT staffing and back office services from a firm like IPI would typically fall in the offshore range, which I would estimate at roughly $8 to $16 per agent or professional hour depending on role complexity, seniority, and engagement structure. Confirm all-in pricing early and make sure you understand what management overhead is included versus billed separately.