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About Pomeroy

Pomeroy is a technology services and solutions provider with approximately 3,000 employees, the majority of whom serve in technical support roles. The company helps enterprises stay connected, secure, and productive by managing the full lifecycle of workplace technology — from advisory and consulting through implementation, managed services, and device lifecycle management. Pomeroy's core offerings include Smart Digital Workplace Services, Managed Network Services, Managed Cybersecurity Services, Cloud and Infrastructure management, AI and Data Intelligence, and Strategic Technical Staffing. The company also offers Modern Lifecycle Solutions covering procurement, configuration, and ongoing device support. Serving clients across retail, financial services, healthcare, manufacturing, and government sectors, Pomeroy operates across 60,000 supported locations in North America and Europe, managing 1.4 million endpoints and resolving over 2.6 million issues annually. With an NPS score of +88 and a client satisfaction rating of 4.8 out of 5.0, Pomeroy emphasizes long-term partnerships and co-created value. Its enterprise AI platform, BanzAI, supports intelligent and seamless operational outcomes for clients.

Languages

English

Timezone coverage

US business hoursUK/EU overlap

Website:pomeroy.com ↗

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Frequently asked questions

What does Pomeroy do?
Pomeroy delivers managed IT services, digital workplace solutions, and strategic technical staffing across North America and Europe.
Where is Pomeroy based?
Pomeroy is headquartered in United States.
Which industries does Pomeroy serve?
Pomeroy works with Healthcare, Fintech & Financial Services, E-commerce & Retail clients.
What languages does Pomeroy support?
Pomeroy delivers services in English.
How do I get a quote from Pomeroy?
Use the quote form on this page — describe what you need to outsource and Global BPO Index connects you with Pomeroy. It's free.

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Last updated July 13, 2026