Professional Billing Services

Professional Billing Services, operating under the brand Priority Medical Billing, is a medical billing and coding firm based in Honeoye Falls, New York, serving healthcare providers with outsourced revenue cycle support. The company focuses specifically on electronic and paper claim submissions, denial management, and reimbursement follow-through for medical practices that want to reduce administrative burden and improve collections without expanding in-house staff.

The core offering is medical billing and medical coding across both electronic and paper formats. Priority Medical Billing handles the full claim lifecycle: submitting claims to insurance carriers, tracking outstanding receivables, and pursuing unpaid or denied claims through to resolution. The company operates on a contingency-style model, their stated position is that they do not get paid unless they collect, which aligns their incentives directly with the provider's revenue outcome. For practices with backlogs of denied or aging claims, that structure can be meaningful: it means the vendor has a financial reason to work the harder accounts, not just the easy wins.

They use NDC Lytec, a medical billing software platform with established standing in practice management and billing workflows. Lytec supports claim scrubbing, electronic remittance, and patient accounting functions. For smaller practices evaluating a billing partner, software familiarity matters, a vendor running on a recognized platform typically has cleaner audit trails, better reporting output, and more predictable integration behavior than one running on homegrown or unfamiliar tools. That said, buyers should confirm whether their own practice management system connects cleanly with Lytec, or whether data will need to be keyed or converted manually.

Priority Medical Billing explicitly positions itself as a HIPAA-compliant service, which is a baseline requirement for any vendor handling protected health information. The website displays a HIPAA section, signaling that they take the compliance posture seriously enough to surface it prominently. Buyers in the healthcare space should, as always, request specifics: what physical and technical safeguards are in place, how data is transmitted, who has access to patient records, and what happens if a breach occurs. A HIPAA compliance claim is only as strong as the policies behind it.

In terms of use cases, Priority Medical Billing explicitly calls out a few scenarios where outsourcing to them makes sense: clearing backlogs of unpaid or denied claims, handling overflow during high-volume periods, providing temporary billing coverage when internal staff are on vacation or leave, and freeing up front-desk or administrative staff to focus on patient-facing work. These are all legitimate and common pain points for small-to-mid-sized practices, and the firm appears built to serve exactly that segment, not large health systems or hospital networks, but independent practices and smaller group practices that cannot cost-justify a full in-house billing department.

The firm is reachable by phone and email, and the contact information points to a Honeoye Falls, New York address, suggesting this is a small, regionally focused operation. The area code (585) is Rochester, NY, so the likely service area, at least historically, skews toward upstate New York medical practices, though there is no stated geographic restriction on clients.

From a buyer's perspective, here is my honest read: Priority Medical Billing is a small, specialized shop doing one thing, medical billing and coding. That focus can be a genuine advantage. A narrow, experienced billing operation often outperforms a generalist BPO trying to do billing among dozens of other services. The contingency model is buyer-friendly. The use of a recognized billing platform is reassuring.

The tradeoffs are worth naming clearly. This is not a large-scale operation. If your practice is growing fast, has complex multi-specialty billing, or requires dedicated account management with SLA reporting and formal escalation paths, I would want to verify they have the capacity and management depth to keep up. The website does not surface headcount, turnaround time commitments, denial rate benchmarks, or sample reporting, all things I would ask for before signing on. I would also want to understand what their denial appeal process looks like in practice: do they file appeals systematically, how far do they pursue contested claims, and what does a typical resolution timeline look like for aged receivables?

For a small independent practice, a solo physician, a small group, a physical therapy clinic, a specialty practice without a dedicated billing team, Priority Medical Billing represents a focused, HIPAA-aware option worth a conversation. The free consultation offer is a reasonable starting point. Go in with specific questions: What is your average days-to-payment for clean claims? What percentage of claims do you collect on the first submission? How do you report monthly on my account's performance? What happens when my volume spikes? Those answers will tell you more than the website does.

The right buyer here is a healthcare provider who wants a dedicated billing partner, not a software-only solution, and who values personal service and direct accountability over enterprise-scale infrastructure. If that description fits your practice, Priority Medical Billing is worth evaluating seriously.