E-commerce & Retail Recruitment Process (RPO) Companies
Recruitment Process (RPO) providers with e-commerce & retail sector experience, 48 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail recruitment process (rpo) providers
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.
View profile →Acquire Intelligence is a global BPO and AI solutions provider with 9,500+ team members across 15 locations, serving finance, healthcare, and e-commerce clients.
View profile →Assistantly places mid-to-senior global operators for founders across executive assistant, operations, finance, and client experience roles.
View profile →Ataraxis is an offshore staffing agency placing vetted, dedicated staff for U.S. small businesses, healthcare practices, and finance and operations teams.
View profile →BEON.tech places pre-vetted Latin American software engineers with U.S. companies via nearshore staff augmentation, covering 100+ technical roles.
View profile →Bellsystem24 Vietnam offers contact center, BPO, content moderation, data entry, market research, training, and staffing services across Vietnam.
View profile →Boomerang BPO is a Cape Town-founded CX and contact centre outsourcer serving e-commerce, retail, and technology clients, primarily for UK and Australian markets.
View profile →BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
View profile →BPO Nextdoor is a European BPO provider based in Ukraine and Poland offering multilingual call center, data processing, media monitoring, and back office services to EU and US clients.
View profile →ARDEM Incorporated is a New Jersey-based BPO offering data entry, finance and accounting, back-office processing, and automation services across healthcare, logistics, insurance, and legal sectors.
View profile →Call Point Business Solutions Ltd is a Bangladesh-based offshore BPO serving SMEs in Australia, the UK, the US, and Canada with customer support, telesales, back office, and finance services.
View profile →CodeBase is a Belgrade-based nearshore software development and IT staffing firm specializing in Salesforce, Sitecore, AEM, and full-cycle product engineering teams.
View profile →Damco Solutions is a global IT services and software development company delivering enterprise application modernization, AI/ML, cloud, data, and insurance technology solutions across 32+ countries.
View profile →Outsource2india (O2I) is a global BPO and outsourcing provider with 27+ years of experience delivering back-office, call center, IT, healthcare, finance, and creative services to clients across 167+ countries.
Go Carpathian is a remote talent agency placing pre-vetted professionals across Eastern Europe, South Africa, Latin America, and the US for agencies, tech firms, and e-commerce brands.
View profile →AI-powered results-enablement outsourcing company connecting businesses with top global talent and proprietary AI tools to drive measurable bottom-line outcomes.
View profile →Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
View profile →Wing Assistant provides managed virtual assistants across 155 roles and 27 industries, with built-in supervision, for teams scaling beyond freelancers.
Nearshore staffing and recruiting firm connecting US companies with top remote talent from Latin America for up to 70% less.
View profile →My Cloud Crew provides virtual assistant and remote staffing services across admin, marketing, finance, healthcare, legal, and technical roles for SMBs.
View profile →Splace BPO offers managed offshore teams, EOR, and seat leasing in Davao City, Philippines, targeting companies scaling from 10 to 100 seats.
View profile →Intelegencia is a BPO and digital services company offering customer support, finance, healthcare, and legal outsourcing alongside AI engineering and digital marketing.
Kinetic Business Solutions is a Philippines-based BPO offering customer support, accounting, AI data labeling, and dedicated team staffing for global clients.
View profile →Showing top 24 of 48 providers. Use the filters above to narrow results.
Frequently asked questions
- What should e-commerce & retail companies look for in a recruitment process (rpo) provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is BPO in e-commerce?
- E-commerce BPO means outsourcing operational functions, including customer support, order management, product data entry, and back-office accounting, to a third-party provider so merchants can scale without building those teams internally. The provider takes on the staffing, management, and technology for those functions, operating inside the merchant's existing tools like Shopify, Gorgias, or Zendesk.
- What is the difference between a shared-agent and dedicated-agent e-commerce BPO model?
- In a shared-agent model, agents handle tickets for multiple clients and are typically billed per ticket or per hour across that shared pool. A dedicated model means agents work exclusively on your account, learn your products and policies, and usually produce higher CSAT and first-contact resolution rates. For most merchants above 50 tickets per day, dedicated is worth the higher cost.
- How much does e-commerce customer service outsourcing cost?
- Offshore dedicated agents for ecommerce customer support outsourcing typically run $900 to $2,200 per agent per month all-in for Philippines-based teams, while nearshore LatAm dedicated FTEs run roughly $1,600 to $3,200 per month. Onshore US support costs $24 to $50 or more per agent hour and is usually reserved for complex or regulated product categories. Shared-agent or per-ticket models cost less upfront but carry more risk of low product knowledge.