E-commerce & Retail Recruitment Process (RPO) Companies
Recruitment Process (RPO) providers with e-commerce & retail sector experience, 29 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail recruitment process (rpo) providers
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.
View profile →Acquire Intelligence is a global BPO and AI solutions provider with 9,500+ team members across 15 locations, serving finance, healthcare, and e-commerce clients.
View profile →Ataraxis is an offshore staffing agency placing vetted, dedicated staff for U.S. small businesses, healthcare practices, and finance and operations teams.
View profile →BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
View profile →ARDEM Incorporated is a New Jersey-based BPO offering data entry, finance and accounting, back-office processing, and automation services across healthcare, logistics, insurance, and legal sectors.
View profile →CodeBase is a Belgrade-based nearshore software development and IT staffing firm specializing in Salesforce, Sitecore, AEM, and full-cycle product engineering teams.
View profile →Damco Solutions is a global IT services and software development company delivering enterprise application modernization, AI/ML, cloud, data, and insurance technology solutions across 32+ countries.
View profile →Outsource2india (O2I) is a global BPO and outsourcing provider with 27+ years of experience delivering back-office, call center, IT, healthcare, finance, and creative services to clients across 167+ countries.
AI-powered results-enablement outsourcing company connecting businesses with top global talent and proprietary AI tools to drive measurable bottom-line outcomes.
View profile →Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
View profile →Wing Assistant provides managed virtual assistants across 155 roles and 27 industries, with built-in supervision, for teams scaling beyond freelancers.
Nearshore staffing and recruiting firm connecting US companies with top remote talent from Latin America for up to 70% less.
View profile →Philippine-based offshore staffing and BPO company offering dedicated full-time staff across a wide range of functions and industries.
View profile →MicroSourcing builds dedicated offshore and nearshore teams in the Philippines and Colombia for back-office, IT, RPO, and KPO functions.
View profile →MyOffshoreEmployees builds dedicated global teams for scaling companies, handling recruitment, payroll, HR, and support across finance, tech, CX, and marketing roles.
View profile →MyOutDesk provides dedicated virtual assistant services across admin, customer service, sales, and marketing roles, sourcing talent from the Philippines, Latin America, and Africa.
View profile →Amped Global Talent places pre-vetted offshore professionals in accounting, eCommerce, digital agency, and SaaS roles, targeting 50% cost savings vs local hires.
View profile →Beepo is an Australian outsourcing company placing dedicated Filipino offshore staff across accounting, customer service, IT, HR, and marketing roles.
View profile →Australian-based BPO building dedicated remote teams in the Philippines and Eastern Europe across tech, marketing, finance, and more.
View profile →Acelerar is an India-based BPO offering data entry, accounting, e-commerce ops, and virtual assistant services with pre-trained teams.
Remote Philippines provides offshore staffing and Employer of Record services, recruiting and managing Filipino remote workers across functions and industries.
View profile →Philippines-based offshore staffing and remote team provider placing top 1% talent across IT, finance, healthcare, legal, and more.
View profile →Pomeroy delivers managed IT services, digital workplace solutions, and strategic technical staffing across North America and Europe.
View profile →Showing top 24 of 29 providers. Use the filters above to narrow results.
Frequently asked questions
- What should e-commerce & retail companies look for in a recruitment process (rpo) provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is BPO in e-commerce?
- E-commerce BPO means outsourcing operational functions, including customer support, order management, product data entry, and back-office accounting, to a third-party provider so merchants can scale without building those teams internally. The provider takes on the staffing, management, and technology for those functions, operating inside the merchant's existing tools like Shopify, Gorgias, or Zendesk.
- What is the difference between a shared-agent and dedicated-agent e-commerce BPO model?
- In a shared-agent model, agents handle tickets for multiple clients and are typically billed per ticket or per hour across that shared pool. A dedicated model means agents work exclusively on your account, learn your products and policies, and usually produce higher CSAT and first-contact resolution rates. For most merchants above 50 tickets per day, dedicated is worth the higher cost.
- How much does e-commerce customer service outsourcing cost?
- Offshore dedicated agents for ecommerce customer support outsourcing typically run $900 to $2,200 per agent per month all-in for Philippines-based teams, while nearshore LatAm dedicated FTEs run roughly $1,600 to $3,200 per month. Onshore US support costs $24 to $50 or more per agent hour and is usually reserved for complex or regulated product categories. Shared-agent or per-ticket models cost less upfront but carry more risk of low product knowledge.