E-commerce & Retail Back Office Support Companies
Back Office Support providers with e-commerce & retail sector experience, 317 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail back office support providers
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →Global Response is a family-run customer experience and contact center outsourcing company with nearly 50 years of industry excellence, delivering omnichannel CX solutions across multiple global delivery locations.
24/7 customer support outsourcing partner combining human agents and AI across 30+ languages and multiple industries.
View profile →Go Answer provides 24/7 virtual receptionist, live chat, and legal intake services for small businesses, law firms, and professional service providers.
View profile →Photorealistic 3D product rendering and visualization services delivered in 48 hours for e-commerce, Amazon FBA, and global marketing campaigns.
View profile →India-based data digitization and outsourcing company offering data entry, data conversion, data mining, accounting, and payroll services since 2008.
View profile →Reality Premedia Services offers 3D animation, rendering, AR/VR development, and publishing content services for product, manufacturing, and media buyers.
View profile →Halo Renders provides 3D architectural and product visualization services, including exterior/interior renders, floor plans, and AR/VR assets, for real estate and product clients.
View profile →Picsera is an outsourced visual content agency offering image editing, video post-production, and 3D design for eCommerce brands and retailers.
View profile →Rapid Renders is a CGI studio providing photorealistic 3D architectural, interior, and product visualization for architects, developers, and brands.
View profile →Art outsourcing studio specialising in 2D art, 3D modeling, animation, and VFX for games, AR/VR, and metaverses.
View profile →SixEleven is a Philippines-based BPO with 15+ years of experience offering customer support, data processing, lead generation, telemarketing, and content moderation services.
View profile →Cogneesol provides back-office, data entry, finance, and insurance BPO services, primarily for small to mid-size businesses seeking offshore outsourced support.
View profile →Saivion India is a New Delhi ITeS company offering eCommerce data entry, photo editing, catalog management, and digital services to global clients since 2013.
View profile →Absolute Intelligence UK provides AI-blended and human-led customer experience outsourcing from London, Manchester, and a delivery hub in Durban.
View profile →AI-driven business transformation company delivering measurable outcomes through end-to-end digital engineering and intelligent operations.
View profile →Movate is a global IT services and AI-driven CX company serving enterprise clients in telecom, retail, healthcare, and technology through its Mova iO platform.
View profile →Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.
View profile →HRH Next is an India-based AI-enabled BPM and contact center company offering multilingual voice, chat, and back-office services across 11 regional languages.
View profile →SupportYourApp is a Ukraine-based BPO offering 24/7 customer support, technical help desk, and AI-assisted service for SaaS, fintech, and ecommerce companies.
Rely Services is a trusted BPO company with 25+ years of experience delivering data entry, finance & accounting, and industry-specific back-office solutions to 1,000+ clients worldwide.
Riseup Labs is a Bangladesh-based software and IT services company offering AI development, resource augmentation, managed operations, and custom software solutions.
View profile →Vserve Solution provides AI-assisted ecommerce back-office and supply chain BPO services, covering product data management, procurement, and order operations.
View profile →ASK Telemarketing is a US domestic contact center offering inbound, outbound, and BPO services with HIPAA and PCI compliance across multiple industries.
Showing top 24 of 317 providers. Use the filters above to narrow results.
Frequently asked questions
- What should e-commerce & retail companies look for in a back office support provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is BPO in e-commerce?
- E-commerce BPO means outsourcing operational functions, including customer support, order management, product data entry, and back-office accounting, to a third-party provider so merchants can scale without building those teams internally. The provider takes on the staffing, management, and technology for those functions, operating inside the merchant's existing tools like Shopify, Gorgias, or Zendesk.
- What is the difference between a shared-agent and dedicated-agent e-commerce BPO model?
- In a shared-agent model, agents handle tickets for multiple clients and are typically billed per ticket or per hour across that shared pool. A dedicated model means agents work exclusively on your account, learn your products and policies, and usually produce higher CSAT and first-contact resolution rates. For most merchants above 50 tickets per day, dedicated is worth the higher cost.
- How much does e-commerce customer service outsourcing cost?
- Offshore dedicated agents for ecommerce customer support outsourcing typically run $900 to $2,200 per agent per month all-in for Philippines-based teams, while nearshore LatAm dedicated FTEs run roughly $1,600 to $3,200 per month. Onshore US support costs $24 to $50 or more per agent hour and is usually reserved for complex or regulated product categories. Shared-agent or per-ticket models cost less upfront but carry more risk of low product knowledge.