E-commerce & Retail IT & Software Companies
IT & Software providers with e-commerce & retail sector experience, 49 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail it & software providers
Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
AI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
Art outsourcing studio specialising in 2D art, 3D modeling, animation, and VFX for games, AR/VR, and metaverses.
Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Japanese-owned BPO provider based in Cebu, Philippines, delivering call center, back office, IT, and sales outsourcing services to mid-sized and large enterprises globally since 2009.
View profile →Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
ARDEM Incorporated is a New Jersey-based BPO offering data entry, finance and accounting, back-office processing, and automation services across healthcare, logistics, insurance, and legal sectors.
Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.
View profile →Bangladesh-based BPO provider offering back office support, customer care, data entry, IT services, and digital marketing solutions.
View profile →BackofficePro is an India-based BPO covering finance, data, insurance, healthcare RCM, legal, and IT support for US, UK, and Australian clients.
Beepo is an Australian outsourcing company placing dedicated Filipino offshore staff across accounting, customer service, IT, HR, and marketing roles.
BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
Frequently asked questions
- What should e-commerce & retail companies look for in a it & software provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is ecommerce BPO and what does it include?
- Ecommerce BPO means outsourcing specific operational functions of an online retail business, including customer support, order management, returns processing, product data entry, and back-office tasks like reconciliation and catalog management, to a specialist third-party provider. The scope can be narrow (email support only) or broad (full retail back office plus customer service), depending on what the retailer chooses to delegate.
- How much does ecommerce customer service outsourcing cost in 2026?
- Ecommerce customer service outsourcing typically costs $6 to $14 per agent hour for offshore delivery in India or the Philippines, $10 to $22 per hour nearshore in Latin America, and $22 to $50 or more per hour for US-based agents. Per-ticket pricing runs $1 to $5 per resolved ticket for email and chat. Flat monthly dedicated-agent pricing from some providers starts around $1,000 to $1,700 per agent per month. Always compare on cost per resolved ticket, not just the hourly rate.
- Is ecommerce outsourcing to the Philippines a good option?
- Yes, the Philippines is one of the strongest offshore destinations for ecommerce customer support, particularly for voice and live chat serving US and Australian consumers, because of strong English fluency, cultural familiarity with Western retail, and a mature BPO industry with ecommerce-specific experience. Hourly rates typically run $8 to $14 for ecommerce agents. For back-office and data-heavy work like catalog management, India is often equally competitive or slightly lower cost.