Insurance IT & Software Companies
IT & Software providers with insurance sector experience, 34 listed. Compare fit, compliance, and get quotes.
Insurance it & software providers
Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
ARDEM Incorporated is a New Jersey-based BPO offering data entry, finance and accounting, back-office processing, and automation services across healthcare, logistics, insurance, and legal sectors.
Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.
View profile →Bangladesh-based BPO provider offering back office support, customer care, data entry, IT services, and digital marketing solutions.
View profile →BackofficePro is an India-based BPO covering finance, data, insurance, healthcare RCM, legal, and IT support for US, UK, and Australian clients.
BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
Call center consulting, outsourcing, and technology enablement firm helping organizations build and optimize contact centers.
View profile →AI-powered cloud-native contact center software for inbound, outbound, and omnichannel operations.
Canon Business Process Services provides BPO, document management, intelligent automation, and on-site logistics for regulated industries across the US.
View profile →CGS Nexus is a US-headquartered BPO offering customer care, technical support, sales, renewals, and financial back-office services across six countries in 22+ languages.
View profile →A global technology and services leader orchestrating AI, digital operations, and CX transformation for the world's most complex enterprises.
Frequently asked questions
- What should insurance companies look for in a it & software provider?
- Prioritise providers with proven insurance experience, relevant compliance, and references in your sector.
- What are insurance BPO services and what do they typically include?
- Insurance BPO services are third-party delivery of front, middle, and back-office insurance processes including claims processing, policy administration, underwriting support, customer service, premium billing, and compliance document management. The most outsourced function is claims processing, the largest category by both volume and revenue. Other common functions include FNOL intake, policyholder support, life insurance servicing, health insurance eligibility and authorization, and agent or broker support operations.
- How much does insurance outsourcing cost, what are the pricing ranges in 2025?
- Insurance BPO pricing runs roughly $8 to $15 per agent hour for offshore delivery, $20 to $30 per hour for nearshore locations, and $40 to $60 or more per hour onshore in the US, all as indicative 2025 to 2026 ranges. Transaction-based work such as FNOL intake or document indexing typically prices at $1 to $5 per transaction. The real comparison is not hourly rate but cost per resolved claim or completed transaction, because a cheaper vendor with poor QA or high rework rates often costs more in total.
- Which insurance BPO companies or providers should I consider?
- The right insurance BPO companies depend on your line of business, process type, volume, and compliance requirements, not on a generic top-ten list. I would shortlist vendors by first confirming they have handled your exact process, not just 'insurance broadly,' then by verifying their QA scorecard, management-layer depth, system integrations (Guidewire, Duck Creek, Applied Epic), and compliance certifications relevant to your data. Ask for a process map from a comparable client, not a case study, and run a pilot before committing to a full contract.