Healthcare IT & Software Companies
IT & Software providers with healthcare sector experience, 45 listed. Compare fit, compliance, and get quotes.
Healthcare it & software providers
Medical billing service and software reseller specializing in Lytec 2015 and Dragon Medical Practice Edition for medical offices.
Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
ARDEM Incorporated is a New Jersey-based BPO offering data entry, finance and accounting, back-office processing, and automation services across healthcare, logistics, insurance, and legal sectors.
Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.
View profile →BackofficePro is an India-based BPO covering finance, data, insurance, healthcare RCM, legal, and IT support for US, UK, and Australian clients.
BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
Call center consulting, outsourcing, and technology enablement firm helping organizations build and optimize contact centers.
View profile →AI-powered cloud-native contact center software for inbound, outbound, and omnichannel operations.
Canon Business Process Services provides BPO, document management, intelligent automation, and on-site logistics for regulated industries across the US.
View profile →CGS Nexus is a US-headquartered BPO offering customer care, technical support, sales, renewals, and financial back-office services across six countries in 22+ languages.
View profile →IT & Software for healthcare companies
Healthcare BPO covers the outsourcing of administrative, clinical support, and revenue-generating processes that sit around the care delivery workflow but do not require a licensed clinician to execute. In practice, this means medical billing and coding, claims submission and denial management, revenue cycle management (RCM), patient scheduling, prior authorization, medical transcription, and healthcare call center operations. Vendors range from large enterprise players like GeBBS Healthcare Solutions and Akasa to owner-operated medical billing companies serving single-specialty practices. The compliance floor is non-negotiable: HIPAA governs all of it, and any vendor touching protected health information (PHI) must sign a Business Associate Agreement (BAA) before engagement begins.
Red flags for healthcare it & software
Frequently asked questions
- What should healthcare companies look for in a it & software provider?
- Vendor cannot explain their QA process for coding accuracy beyond saying 'we have certified coders', ask for a sample audit methodology, error rate tolerance, and what happens when a coder makes repeated errors
- What is the difference between outsourcing medical billing and outsourcing full RCM?
- Medical billing is a subset of RCM focused on claim submission, payment posting, and follow-up. Full RCM starts earlier, patient access, eligibility, prior auth, charge capture, and ends later, including denial root-cause analysis and payer contract performance. Full RCM outsourcing is more comprehensive and typically priced at 5 to 8 percent of net collections. Billing-only engagements may be priced per claim or per hour. Know which scope you are buying before you sign.
- Do I need a Business Associate Agreement with every healthcare BPO vendor?
- Yes, without exception. Any vendor that handles, stores, or accesses protected health information (PHI) on your behalf is a business associate under HIPAA. A BAA is a legal requirement, not a formality. If a vendor hesitates or says it is not necessary, end the conversation.
- What is a reasonable denial rate benchmark to hold a vendor to?
- Industry consensus puts a clean claim rate target above 95 percent and a denial rate below 5 percent for most specialties. If your current denial rate is above 10 percent before outsourcing, that is a process problem, not just a volume problem, and you should understand the root causes before transferring responsibility to a vendor.