Healthcare Back Office Support Companies
Back Office Support providers with healthcare sector experience, 117 listed. Compare fit, compliance, and get quotes.
Healthcare back office support providers
Medical billing service and software reseller specializing in Lytec 2015 and Dragon Medical Practice Edition for medical offices.
Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
End-to-end medical billing and revenue cycle management outsourcing for physicians, hospitals, and group practices across the USA.
Photorealistic 3D product rendering and visualization services delivered in 48 hours for e-commerce, Amazon FBA, and global marketing campaigns.
360 Transcription provides human-delivered medical and medico-legal transcription services for US healthcare practices and legal clients, with HIPAA compliance and next-day turnaround.
Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Acelerar is an India-based BPO offering data entry, accounting, e-commerce ops, and virtual assistant services with pre-trained teams.
Outsourced bookkeeping, accounting, and payroll services for businesses across multiple industries, delivered by certified accountants.
View profile →Comprehensive educational resource and online training hub for medical billing and coding professionals and home-based billing businesses.
US-based staffing agency placing temporary and permanent workers across warehousing, manufacturing, healthcare, hospitality, clerical, and call center industries.
View profile →Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
Medical billing and revenue cycle management provider serving healthcare practices since 2008, from solo practitioners to large facilities.
Back Office Support for healthcare companies
Healthcare BPO covers the outsourcing of administrative, clinical support, and revenue-generating processes that sit around the care delivery workflow but do not require a licensed clinician to execute. In practice, this means medical billing and coding, claims submission and denial management, revenue cycle management (RCM), patient scheduling, prior authorization, medical transcription, and healthcare call center operations. Vendors range from large enterprise players like GeBBS Healthcare Solutions and Akasa to owner-operated medical billing companies serving single-specialty practices. The compliance floor is non-negotiable: HIPAA governs all of it, and any vendor touching protected health information (PHI) must sign a Business Associate Agreement (BAA) before engagement begins.
Red flags for healthcare back office support
Frequently asked questions
- What should healthcare companies look for in a back office support provider?
- Vendor cannot explain their QA process for coding accuracy beyond saying 'we have certified coders', ask for a sample audit methodology, error rate tolerance, and what happens when a coder makes repeated errors
- What is the difference between outsourcing medical billing and outsourcing full RCM?
- Medical billing is a subset of RCM focused on claim submission, payment posting, and follow-up. Full RCM starts earlier, patient access, eligibility, prior auth, charge capture, and ends later, including denial root-cause analysis and payer contract performance. Full RCM outsourcing is more comprehensive and typically priced at 5 to 8 percent of net collections. Billing-only engagements may be priced per claim or per hour. Know which scope you are buying before you sign.
- Do I need a Business Associate Agreement with every healthcare BPO vendor?
- Yes, without exception. Any vendor that handles, stores, or accesses protected health information (PHI) on your behalf is a business associate under HIPAA. A BAA is a legal requirement, not a formality. If a vendor hesitates or says it is not necessary, end the conversation.
- What is a reasonable denial rate benchmark to hold a vendor to?
- Industry consensus puts a clean claim rate target above 95 percent and a denial rate below 5 percent for most specialties. If your current denial rate is above 10 percent before outsourcing, that is a process problem, not just a volume problem, and you should understand the root causes before transferring responsibility to a vendor.