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E-commerce & Retail Lead Generation & Sales Companies

Lead Generation & Sales providers with e-commerce & retail sector experience, 64 listed. Compare fit, compliance, and get quotes.

E-commerce & Retail lead generation & sales providers

24 providers
1Source BPO logo
1Source BPO
United States·Retainer

AI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.

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24/7 Live Call Answering Service | AnswerConnect logo
24/7 Live Call Answering Service | AnswerConnect
United States·Per seat

AnswerConnect provides 24/7 live call answering, virtual receptionist, chat support, and appointment scheduling services for US businesses across legal, healthcare, real estate, and e-commerce.

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AI-Powered BPO & Contact Center Solutions | Vsynergize AI logo
AI-Powered BPO & Contact Center Solutions | Vsynergize AI
India·Per seat

Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.

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Abacus Business Process Outsourcing Company logo
Abacus Business Process Outsourcing Company

Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.

HIPAA
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Accredited Call Center Services Provider in the Philippines logo
Accredited Call Center Services Provider in the Philippines
Manila, Philippines·Per seat

Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.

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Allied Fusion BPO | Reliable Call Center & BPO Services for Growth logo
Allied Fusion BPO | Reliable Call Center & BPO Services for Growth
Cebu City, Philippines

Japanese-owned BPO provider based in Cebu, Philippines, delivering call center, back office, IT, and sales outsourcing services to mid-sized and large enterprises globally since 2009.

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Alorica logo
Alorica
Irvine, United States·10000+ staff · Outcome-based

Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.

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Ataraxis - Ataraxis logo
Ataraxis - Ataraxis
United States·Per seat

Ataraxis is an offshore staffing agency placing vetted, dedicated staff for U.S. small businesses, healthcare practices, and finance and operations teams.

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Award-Winning Call Center Solutions [Inbound & Outbound] | ROI CX Solutions logo
Award-Winning Call Center Solutions [Inbound & Outbound] | ROI CX Solutions
United States·5000+ staff

Award-winning inbound and outbound call center outsourcing provider with 8 global locations, 5,500+ employees, and AI-powered CX solutions for businesses of all sizes.

PCI DSSHIPAAHITRUSTSOC 2
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B2B Lead Generation Services | SQLs | Sales Lead Company USA logo
B2B Lead Generation Services | SQLs | Sales Lead Company USA
United States·Outcome-based

MarketJoy is a US-based B2B lead generation company delivering sales qualified leads and outbound SDR services across manufacturing, fintech, healthcare, and SaaS verticals.

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BPO American, Inc. logo
BPO American, Inc.
United States·Hourly

BPO American is a U.S.-based call center and BPO provider offering inbound and outbound support, multichannel coverage, and HIPAA-ready operations for regulated industries.

HIPAA
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BPO Company India | Call Center Outsourcing | Ascent BPO logo
BPO Company India | Call Center Outsourcing | Ascent BPO
Noida, India

Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.

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BD
Best Data Entry Service Providers in USA
India

Offshore India Support provides data entry, data processing, lead research, insurance claims handling, and virtual assistant services for global businesses.

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Bill Gosling Outsourcing: BPO | CX & Contact Center Solutions logo
Bill Gosling Outsourcing: BPO | CX & Contact Center Solutions

Bill Gosling Outsourcing is a BPO and contact center provider founded in 1955, offering collections, customer experience, sales, data, and QA services.

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BruntWork™ Official Site | Outsource Anything | Build Your Team logo
BruntWork™ Official Site | Outsource Anything | Build Your Team
Australia·1000+ staff · Hourly

BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.

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BP
Business Process Outsourcing & Global Staffing Solutions

Outsourcing Angel helps business owners hire and manage offshore virtual assistants and specialists using a structured five-stage staffing framework.

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BP
Business Process Outsourcing & Management Services

Aspire Globus offers back-office BPO across finance, accounting, insurance, data management, mortgage, and medical billing for SMBs.

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Call Center Power logo
Call Center Power
United States

Call center consulting, outsourcing, and technology enablement firm helping organizations build and optimize contact centers.

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Concentrix | A Global Technology and Services Leader logo
Concentrix | A Global Technology and Services Leader
United States·1000+ staff

A global technology and services leader orchestrating AI, digital operations, and CX transformation for the world's most complex enterprises.

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Customer Experience Company | Qualfon logo
Customer Experience Company | Qualfon

Qualfon provides AI-governed call center, revenue growth, back office, and regulated direct mail outsourcing for healthcare, insurance, and financial services.

HIPAASOC 1SOC 2
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Customer Service Outsourcing | Liveops logo
Customer Service Outsourcing | Liveops
United States·Hourly

Liveops provides flexible customer service outsourcing across onshore, nearshore, and offshore delivery, with a focus on variable-volume brands and regulated industries.

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Dreams Animation logo
Dreams Animation
New York, United States

New York-based web design, digital marketing, and branding agency helping businesses launch and scale with cutting-edge online solutions.

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Express Virtual Assistant Services logo
Express Virtual Assistant Services

Express Virtual Assistant Services provides remote VA support, admin, bookkeeping, data entry, research, and marketing, for SMBs, freelancers, and professionals.

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FS
Full Service Marketing Agency Brisbane
Brisbane, Australia

Outsource2Us is a Brisbane-based full-service marketing agency founded in 2005, offering strategy, digital marketing, creative, and website services to Australian SMBs.

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Showing top 24 of 64 providers. Use the filters above to narrow results.

Frequently asked questions

What should e-commerce & retail companies look for in a lead generation & sales provider?
Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
What is BPO in e-commerce?
E-commerce BPO means outsourcing operational functions, including customer support, order management, product data entry, and back-office accounting, to a third-party provider so merchants can scale without building those teams internally. The provider takes on the staffing, management, and technology for those functions, operating inside the merchant's existing tools like Shopify, Gorgias, or Zendesk.
What is the difference between a shared-agent and dedicated-agent e-commerce BPO model?
In a shared-agent model, agents handle tickets for multiple clients and are typically billed per ticket or per hour across that shared pool. A dedicated model means agents work exclusively on your account, learn your products and policies, and usually produce higher CSAT and first-contact resolution rates. For most merchants above 50 tickets per day, dedicated is worth the higher cost.
How much does e-commerce customer service outsourcing cost?
Offshore dedicated agents for ecommerce customer support outsourcing typically run $900 to $2,200 per agent per month all-in for Philippines-based teams, while nearshore LatAm dedicated FTEs run roughly $1,600 to $3,200 per month. Onshore US support costs $24 to $50 or more per agent hour and is usually reserved for complex or regulated product categories. Shared-agent or per-ticket models cost less upfront but carry more risk of low product knowledge.

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