E-commerce & Retail Lead Generation & Sales Companies
Lead Generation & Sales providers with e-commerce & retail sector experience, 97 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail lead generation & sales providers
24 providersAI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
View profile →AnswerConnect provides 24/7 live call answering, virtual receptionist, chat support, and appointment scheduling services for US businesses across legal, healthcare, real estate, and e-commerce.
View profile →SixEleven is a Philippines-based BPO with 15+ years of experience offering customer support, data processing, lead generation, telemarketing, and content moderation services.
View profile →Vsynergize AI provides AI-powered BPO and contact center services, including voice agents, back office, telemarketing, and data management for enterprise clients.
View profile →Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Magellan Solutions is a Philippines-based BPO provider offering call center, back-office, and virtual assistant services primarily for SMEs.
View profile →IdeasUnlimited provides call center, virtual assistant, lead generation, and medical billing services for small to mid-sized US businesses across multiple verticals.
View profile →Japanese-owned BPO provider based in Cebu, Philippines, delivering call center, back office, IT, and sales outsourcing services to mid-sized and large enterprises globally since 2009.
View profile →Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
View profile →Altius Link Vietnam offers call center, BPO, and market research outsourcing in Vietnamese, Japanese, and English from Hanoi and Ho Chi Minh City.
View profile →Ataraxis is an offshore staffing agency placing vetted, dedicated staff for U.S. small businesses, healthcare practices, and finance and operations teams.
View profile →Award-winning inbound and outbound call center outsourcing provider with 8 global locations, 5,500+ employees, and AI-powered CX solutions for businesses of all sizes.
Axendi is a multilingual, AI-powered contact center and BPO provider offering advisory, technology, and delivery services across 15 languages.
View profile →MarketJoy is a US-based B2B lead generation company delivering sales qualified leads and outbound SDR services across manufacturing, fintech, healthcare, and SaaS verticals.
View profile →BPO American is a U.S.-based call center and BPO provider offering inbound and outbound support, multichannel coverage, and HIPAA-ready operations for regulated industries.
Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.
View profile →Offshore India Support provides data entry, data processing, lead research, insurance claims handling, and virtual assistant services for global businesses.
View profile →Bill Gosling Outsourcing is a BPO and contact center provider founded in 1955, offering collections, customer experience, sales, data, and QA services.
View profile →BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
View profile →Outsourcing Angel helps business owners hire and manage offshore virtual assistants and specialists using a structured five-stage staffing framework.
View profile →Aspire Globus offers back-office BPO across finance, accounting, insurance, data management, mortgage, and medical billing for SMBs.
View profile →Ignition CX delivers AI-enabled omnichannel sales and customer care from South Africa, the UK, and the US, with around 3,700 seats.
Focus Services is a call center outsourcing and BPO provider with delivery teams in El Salvador, the Philippines, and South Africa, supporting teams from 5 agents to enterprise scale.
Call center consulting, outsourcing, and technology enablement firm helping organizations build and optimize contact centers.
View profile →Showing top 24 of 97 providers. Use the filters above to narrow results.
Frequently asked questions
- What should e-commerce & retail companies look for in a lead generation & sales provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is BPO in e-commerce?
- E-commerce BPO means outsourcing operational functions, including customer support, order management, product data entry, and back-office accounting, to a third-party provider so merchants can scale without building those teams internally. The provider takes on the staffing, management, and technology for those functions, operating inside the merchant's existing tools like Shopify, Gorgias, or Zendesk.
- What is the difference between a shared-agent and dedicated-agent e-commerce BPO model?
- In a shared-agent model, agents handle tickets for multiple clients and are typically billed per ticket or per hour across that shared pool. A dedicated model means agents work exclusively on your account, learn your products and policies, and usually produce higher CSAT and first-contact resolution rates. For most merchants above 50 tickets per day, dedicated is worth the higher cost.
- How much does e-commerce customer service outsourcing cost?
- Offshore dedicated agents for ecommerce customer support outsourcing typically run $900 to $2,200 per agent per month all-in for Philippines-based teams, while nearshore LatAm dedicated FTEs run roughly $1,600 to $3,200 per month. Onshore US support costs $24 to $50 or more per agent hour and is usually reserved for complex or regulated product categories. Shared-agent or per-ticket models cost less upfront but carry more risk of low product knowledge.