E-commerce & Retail Lead Generation & Sales Companies
Lead Generation & Sales providers with e-commerce & retail sector experience, 32 listed. Compare fit, compliance, and get quotes.
E-commerce & Retail lead generation & sales providers
Global outsourcing and staffing partner helping businesses hire vetted professionals from 150 countries, reduce costs by up to 70%, and scale operations faster.
AI-powered BPO and remote staffing solutions offering virtual assistants, AI agents, and full-time outsourcing services for business growth.
Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Japanese-owned BPO provider based in Cebu, Philippines, delivering call center, back office, IT, and sales outsourcing services to mid-sized and large enterprises globally since 2009.
View profile →Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
Ascent BPO is a Noida, India-based outsourcing provider offering call center, data entry, back-office, and IT services across healthcare, e-commerce, and insurance verticals.
View profile →BackofficePro is an India-based BPO covering finance, data, insurance, healthcare RCM, legal, and IT support for US, UK, and Australian clients.
BruntWork is a global remote outsourcing company offering full-time vetted staff from $4/hr across a wide range of business functions, with no lock-in contracts.
Aspire Globus offers back-office BPO across finance, accounting, insurance, data management, mortgage, and medical billing for SMBs.
View profile →Outsourcing Angel helps business owners hire and manage offshore virtual assistants and specialists using a structured five-stage staffing framework.
View profile →Call center consulting, outsourcing, and technology enablement firm helping organizations build and optimize contact centers.
View profile →A global technology and services leader orchestrating AI, digital operations, and CX transformation for the world's most complex enterprises.
Frequently asked questions
- What should e-commerce & retail companies look for in a lead generation & sales provider?
- Prioritise providers with proven e-commerce & retail experience, relevant compliance, and references in your sector.
- What is ecommerce BPO and what does it include?
- Ecommerce BPO means outsourcing specific operational functions of an online retail business, including customer support, order management, returns processing, product data entry, and back-office tasks like reconciliation and catalog management, to a specialist third-party provider. The scope can be narrow (email support only) or broad (full retail back office plus customer service), depending on what the retailer chooses to delegate.
- How much does ecommerce customer service outsourcing cost in 2026?
- Ecommerce customer service outsourcing typically costs $6 to $14 per agent hour for offshore delivery in India or the Philippines, $10 to $22 per hour nearshore in Latin America, and $22 to $50 or more per hour for US-based agents. Per-ticket pricing runs $1 to $5 per resolved ticket for email and chat. Flat monthly dedicated-agent pricing from some providers starts around $1,000 to $1,700 per agent per month. Always compare on cost per resolved ticket, not just the hourly rate.
- Is ecommerce outsourcing to the Philippines a good option?
- Yes, the Philippines is one of the strongest offshore destinations for ecommerce customer support, particularly for voice and live chat serving US and Australian consumers, because of strong English fluency, cultural familiarity with Western retail, and a mature BPO industry with ecommerce-specific experience. Hourly rates typically run $8 to $14 for ecommerce agents. For back-office and data-heavy work like catalog management, India is often equally competitive or slightly lower cost.