Fintech & Financial Services Knowledge Process (KPO) Companies
Knowledge Process (KPO) providers with fintech & financial services sector experience, 193 listed. Compare fit, compliance, and get quotes.
Fintech & Financial Services knowledge process (kpo) providers
24 providersGlobal Response is a family-run customer experience and contact center outsourcing company with nearly 50 years of industry excellence, delivering omnichannel CX solutions across multiple global delivery locations.
24/7 customer support outsourcing partner combining human agents and AI across 30+ languages and multiple industries.
View profile →3i Infotech provides IT, cloud, analytics, and business process services to enterprise clients in banking, insurance, healthcare, and government.
View profile →Radical Minds Technologies is an India-based BPO with 15+ years offering CX, healthcare RCM, finance, collections, RPO, and AI chatbot services.
View profile →Cognizant is a large-scale IT outsourcing and business process services firm serving enterprise clients across healthcare, financial services, and manufacturing.
AI-driven business transformation company delivering measurable outcomes through end-to-end digital engineering and intelligent operations.
View profile →Movate is a global IT services and AI-driven CX company serving enterprise clients in telecom, retail, healthcare, and technology through its Mova iO platform.
View profile →tkxel is an AI-native technology services firm offering AI strategy, software engineering, cybersecurity, and cloud services for growing businesses.
View profile →HRH Next is an India-based AI-enabled BPM and contact center company offering multilingual voice, chat, and back-office services across 11 regional languages.
View profile →SupportYourApp is a Ukraine-based BPO offering 24/7 customer support, technical help desk, and AI-assisted service for SaaS, fintech, and ecommerce companies.
Abacus BPO offers inbound/outbound contact center, back-office, technical support, lead generation, and telemarketing services across healthcare, fintech, ecommerce, and SaaS.
Acquire Intelligence is a global BPO and AI solutions provider with 9,500+ staff across 15 locations, serving finance, healthcare, and tech clients.
View profile →Acquire Intelligence is a global BPO and AI solutions provider serving enterprise clients across contact centre, back office, and AI-assisted outsourcing.
View profile →HTC Global Services delivers IT outsourcing, digital transformation, cloud, data and AI, and business process services to mid-market and enterprise clients across multiple industries.
View profile →Genpact is a global BPO and agentic AI operations firm specializing in finance, accounting, customer care, and back-office services for large enterprises.
View profile →Aidey is an AI-first BPO offering customer support, technical success, back-office ops, and sales staffing primarily for SaaS and AI-native companies.
View profile →Alorica is a global customer experience outsourcing leader combining digital-first technology with human expertise to deliver CX, trust & safety, and financial business services.
View profile →Altius Link Vietnam offers call center, BPO, and market research outsourcing in Vietnamese, Japanese, and English from Hanoi and Ho Chi Minh City.
View profile →Arnia Software is a Romania-based IT outsourcing and nearshore software development firm serving global clients including Fortune 500 companies.
View profile →Auxis provides nearshore outsourcing and business transformation services from delivery centers in Costa Rica and Colombia, covering finance, IT, and BPO.
View profile →Award-winning inbound and outbound call center outsourcing provider with 8 global locations, 5,500+ employees, and AI-powered CX solutions for businesses of all sizes.
Axendi is a multilingual, AI-powered contact center and BPO provider offering advisory, technology, and delivery services across 15 languages.
View profile →BPO Centers is a Mexico City-based nearshore BPO offering bilingual English/Spanish customer support, back-office services, and specialty operations for U.S. businesses.
View profile →Afrishore BPO is a Johannesburg-based outsourcing company offering call center, back-office, ARM, and financial services support for US and UK brands.
Showing top 24 of 193 providers. Use the filters above to narrow results.
Frequently asked questions
- What should fintech & financial services companies look for in a knowledge process (kpo) provider?
- Prioritise providers with proven fintech & financial services experience, relevant compliance, and references in your sector.
- What is a fintech account in BPO?
- A fintech account in BPO refers to a dedicated client engagement where a BPO vendor manages operations for a financial technology company, typically covering KYC onboarding, customer support, fraud operations, or back-office processing. The account usually requires agents with specific compliance training, familiarity with the fintech's platform, and dedicated (not shared) team arrangements to support ongoing product knowledge.
- How much does financial services BPO outsourcing cost?
- Financial services BPO typically costs $12 to $25 per hour offshore (India, Philippines, Eastern Europe), $18 to $32 per hour nearshore (LatAm), and $35 to $50-plus per hour onshore in the US or UK. Transaction-based models run roughly $1 to $5 per completed task for back-office work, and around $5 per resolved customer interaction for support. Compliance complexity, language requirements, and 24/7 coverage all push rates higher.
- What does fintech BPO outsourcing actually cover?
- Fintech BPO outsourcing covers KYC and AML compliance operations, customer support for digital banking products, loan and mortgage processing, finance and accounting, fraud alert handling, collections support, insurance back-office, and RPO for specialist fintech roles. The scope is broader than most buyers expect at the start, and the right vendor depends heavily on which specific processes you are handing off.